Technical Content Writer

Because of our commitment to client satisfaction, 8 Miles Solution has grown into an industry leader. The driving force behind this success is our unwavering belief in clear and effective communication. We’re searching for an experienced technical writer to join our team and help take our client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate

and analyzing complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Objectives of this Role
• Develop comprehensive documentation that meets organizational

standards
• Obtain a deep understanding of products and services to translate

complex product information into simple, polished, and engaging

content
• Write user-friendly content that meets the needs of the target audience,

turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference

materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for

improvement

Daily And Monthly Responsibilities
• Research, outline, write and edit new and existing content, working

closely with various departments to understand project requirements
• Independently gather information from subject matter experts to

develop, organize, and write procedure manuals, technical

specifications, and process documentation
• Work with development and support leads to identify all documentation

repositories, revise, edit, and determine the best solution for data

compilation and centralized storage.
• Research, create, and maintain information architecture templates that

uphold organizational and legal standards, and allow for easy data

migration
• Develop content in alternative media forms for maximum usability, with

a consistent and cohesive voice across all documentation.

Skills And Qualifications
• Bachelor’s degree in a relevant technical field
• 2-4 years of industry experience as an influential technical writer
• Knowledge about using the tools and applications required for creating

the content effectively
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials

for multiple audiences
• Superior written and verbal communication skills, with a keen eye for

detail.
• Experience working with engineering to improve the user experience:

design, UI, and help refine content and create visuals and diagrams for

technical support content

Preferred Qualifications
• Proven ability to handle multiple projects simultaneously, with an eye

for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools to create documentation Skills:- Communication Skills, Technical Writing and English Proficiency