Job Description
At Apple, we combine product management/development and product marketing responsibilities into a single, cross functional Product Management team that collaborates with design, engineering, finance, legal, marketing communications, public relations, market research, sales and support for maximum impact across the organisation.
The ANZ Product Marketing team is looking for a detail-orientated and highly motivated individual to fill the position of Technical Marketing and Seed Lab Coordinator. This meticulous individual will be responsible for coordinating, planning and supporting the day-to-day activities of demonstration and loan product. Including technical consultation and support, along with setup, configuration and inventory control for a team of Product Marketing and PR managers.
Apple is seeking an individual with a passion for process management, who is an expert in developing and implementing programs, with demonstrated ability to work autonomously, cross-functionally and across multiple projects simultaneously to help drive continuous improvement of product launches, and processes. They will ensure Apple's product launches and press briefings deliver world-class experiences to key stakeholders.
Description
A successful Technical Marketing and Seed Lab Coordinator has a deep understanding of Apple products and services, configuring and maintaining software across multiple platforms, along with warehousing, inventory management and logistic fundamentals. The individual should be able to effectively gather and synthesise data to analyse, support and improve operational functions.
","responsibilities":"Manage Product Marketing labs, ensuring equipment and processes remain up to specifications
Ensure technical requirements of press briefing rooms and virtual briefing rooms are met and maintained
Execute setup and configuration of demo devices to support new product launches
Maintain the pool of SIMs/eSIMs, demo accounts, account credit and other items to support product demos
Maintain accountability for receiving, storing, and distributing all inbound shipments
Suggest improvements to technical, operational, logistical and reporting best practices, and act to improve timeliness and save costs
Support the Business Marketing, Education Marketing and Marcom teams with the device ordering and management process for events, photoshoots, influencer development and other activities
Collaborate with Worldwide teams to ensure the operation of the ANZ Product Marketing and Seed labs meet specifications, run smoothly and continue to innovate
Support Corporate Communications and Product Marketing teams to build impactful event environments to showcase new product, championing cross-functional collaboration and influencing decisions during launch, sustaining and seasonal moments
Recommend changes to site policies and procedures
Help to improve the work space through automation systems and drive workflow efficiency improvements
Work directly with external vendors and agencies associated with device logistics and demand
Lifting and carrying of heavy equipment
Manage device loan timelines and processes, drive inventory audits, as well as track launch deliverables, ensuring loans and inventory management are delivered
Smart Forecast for hardware loans and inventory management for all key stakeholders
Support environmental, regulatory, and ad-hoc projects as they come up
Ability to work autonomously, with a high level of accountability and attention to detail
Preferred Qualifications
A self-starter who is highly organised, responsive and demonstrates critical thinking and creative abilities
Excellent skills in written communications; experience working with stakeholders
Team-oriented mentality (prioritise and support the success of the team)
Experienced in running multiple projects with the ability to switch between them simultaneously
Skilled in building effective working relationships, gaining trust, and contributing to a positive working environment
Ability to meet deadlines and maintain a high level of quality in deliverables even under pressure
Proficient in Keynote, Pages, Numbers, and Excel
Experience working on confidential projects is preferred
Experience within sales or marketing in related industries
Minimum Qualifications
4+ years of related experience
Depth of technical awareness, ability to translate features into consumer benefits and vice versa
Expert knowledge of Apple’s products, software and services
Experience maintaining asset and partner data integrity
Advanced spreadsheet creation and maintenance expertise
Results-oriented with the capability of multi-tasking with cross-functional team
Ability to travel up to 20% of the time
Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.
