Technical Support | International| | Fresher

  • Category: Fresher Jobs
  • Location: Bengaluru , Karnataka
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 19K to 35K
  • Published on: 2025/09/20

The tasks of these Engineers could include one or more of the following:

This is a voice profile hence engineer is the 1st point of customer interaction

Call transfer process with an AHT of 2-3 mins and high call volume process due to low AHT

· Must possess the zeal to demonstrate sense of ownership on every interaction

· Ability to work on back-end applications & internal tools

· Take complete ownership of the given tasks, Sharepoint update & reporting

· Any bachelor degree (graduation mandatory)

· Excellent communication skills English (Spoken/Written)

· Basic computer hardware knowledge

· Basic knowledge on MS Office tools like Excel & Mailbox

· Should have good CRM skills, Email/Chat Etiquettes, Customer First mindset is required

Job Type: Full-time

Salary: ₹10,+18.34 - ₹33,87+.+1 per month

Schedule:

Flexible shift

Education:

Bachelor's (Preferred)

Language:

English fluently without any influence frm ur mother tongue (Preferred)


Company Name: fidelis group

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