Technical Support Remote

Job Title: Technical Support Remote
Pay Rate: $17.50/hr on W2 paid weekly

What will you get?
• A lucrative pay rate of $17.50/hr
• Get paid weekly, on every Friday
• All training is paid!
• Work 100% remote
• All equipment will be provided

What will you do?
We're looking for a Tech Support Customer Service Representative to:
• Answer inbound calls from our internal clients at the branches.
• Educate clients on account services and capabilities
• Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
• Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
• Have strong organizational skills, attention to detail, and excellent follow-up skills
• Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

What you should have?
• Detail oriented (nothing gets past you)
• Proficient in Microsoft Office Suite
• Citrix, Good for enterprise, or Active Directory is a plus
• Windows 7 navigation skills
• Basic understanding of computer networking
• Monitor, speaker, mice and keyboard troubleshooting, etc.
• Know how to use remote access tools to assist clients
• Outlook and Microsoft office troubleshooting skills

Regards,

Rahul Yadav
(408) 560-3+56
rahul@reqroute.com
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)

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ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law (www.reqroute.com). We are committed to providing exceptional experience. To give feedbackplease email us at support@reqroute.com.