Technical Support Specialist
- Category: MIS Executive
- Location: Gurugram, Haryana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 34K
- Published on: 2025/09/20
Skills Required:
· Windows Operating system knowledge is must
· 24*7 technical support over voice and email to our Clients in shifts
· User support and customer service on company supported computer applications and platforms.
· Ability to work independently and as part of a team.
· Excellent customer service and phone handling skills.
· Hardware/Networking Knowledge is must
· Basic Windows Server OS knowledge.
· Core capabilities in installation / configuration/ implementation of windows OS, managing computer Hardware/software issues.
· Should be able to handle Applications after training for demonstration and Implementation purposes.
· Provide product training to customers
· Ready to work on rotational shift
· Basic Database Software knowledge MySQL and Microsoft SQL Server
· PACS, HL7, and DICOM experience a plus
· Provide product support for customer phone, chat, email, and web based support requests.
· Adapt to and work with a highly diverse customer base while focusing on providing an exceptional customer experience with every interaction.
· Good communication skills
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