Technology Director - Workspace

About this role:

Wells Fargo is seeking a Technology Director. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:
Manage a team of engineering managers and engineering leads
Focus on delivering commitments aligned to enterprise strategic priorities
Build support for strategies with business and technology leaders
Guide development of actionable roadmaps and plans
Identify opportunities and strategies for continuous improvement of software engineering practices
Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers
Identify financial management and strategic resourcing
Set risk management guidelines and partner with stakeholders to implement key risk initiatives
Develop strategies for hiring engineering talent
Lead implementation of projects and encourage engineering innovation
Collaborate and influence all levels of professionals including more experienced managers
Lead team to achieve objectives
Interface with external agencies, regulatory bodies or industry forums
Manage allocation of people and financial resources for Technology Strategic Leadership
Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Management and leadership experience
Desired Qualifications:
8+ years of experience, at least 5 years in senior management roles leading large teams, with demonstrable success in creating and driving effective engineering transformation in technology teams in multinational business environments.
Strong communication and presentation, leadership skills
Engineering mindset, experience of working across senior stakeholders and user-groups. Experience of working with technology teams spanning product, engineering and platform support
Global leader with strong experience of engaging at the leadership level
Define and lead Wells Fargo's end user computing and collaboration product strategy in collaboration with WXPS Global leader while overseeing the implementation and lifecycle management of associated solutions.
Collaborate with US teams to develop strategies and Identify technologies that will improve customer satisfaction, reduce cost, improve efficiency, and enhance the ability to satisfy the financial needs of our customers.
Partner with business functions, manage a technology roadmap and develop new solutions with rich user experience based on clearly defined business requirements.
Collaborate with US teams to Develop and maintain technology standards based on industry best practices.
Collaborate with US teams to Develop, implement, and improve end user policies, procedures, metrics, tools and process optimization.
Understand complex technical issues and manage them within a fast-paced 24/7/365 business environment and manage 24 x 7 service desk and deskside support globally
Plan and implement IT portion of the office buildouts.
Ensures performance and availability of services meet SLA's and objectives. Develop continuous improvement initiatives.
Build a high-performing team culture focusing on global communication, career development and consistent policy enforcement
Effectively communicate relevant performance and IT-related information to executives, business leaders, and key partners
Actively contribute to a high-growth, transformational group that is collaborative, innovative, and relentlessly focused on improving the end user workspace experience
Job Expectations:
This role is an exciting leadership opportunity to be a critical part of the transformation of the Workspace Services organization that includes End User, Conferencing, Communication and Collaboration services (including virtual desktop, platform. Mobile, video and other workspace products and services) within the CTO India &Philippines organization.
We are seeking a Technology Director who will be responsible for developing an end user strategy and delivering end user satisfaction for products and endpoints in collaboration with global teams. The individual must have a proven track record in delivering end user solutions that are cost effective, innovative, secure, scalable, and reliable. In addition to having a solid technical background, this candidate must have excellent communications skills, be able to work with business leaders and vendors, and have a passion for agile and product management. The ideal candidate will have primary responsibility for defining and implementing the next generation of end user and collaboration products and services and experience driving day-to-day operational support and continuous improvement. in collaboration with local and global teams
This leader will provide technology end user solutions for the company in collaboration with global teams, including virtual desktop and platform, mobile, phone, video, and collaboration services. In addition, this leader will drive end user innovation and help desk support services. This leader will be accountable for capacity planning, efficiency, financial management, availability, risk management, and time-to-market for end user.
Posting End Date:
2 Jun 2025
*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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