Technology Operations Specialist Ii Gbs Ind

Overview

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview

Global Wholesale Banking Technology group (GWBT) provides end-to-end technology solutions for Global Banking businesses including Treasury, Trade Finance, Credit, Payments and Transaction Banking. In addition, GWBT also provides technology solutions across several horizontal functions including Sales, CRM, Electronic Trading, Trade Work Flow, Pricing, and Market Risk, Middle office, Collateral Management, Credit Risk, Post-trade confirmation, Settlement and Client services for Trading, Capital Markets, and Wealth Management businesses.

GWBT is engaged in applications and across the complete spectrum of Application Development and Production Support. GWBT's type of work and services include architecture, design, development, change management, implementation and support using a wide range of technologies. GWBT India team is doing extensive work in several regulatory, strategic and initiatives programs.

The individual is responsible for management of incidents in conjunction with multiple IT teams to ensure that all incidents are managed to speedy and satisfactory conclusion with minimal business impact.