Tele Caller Executive

Job Description: Telecaller

A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services, and documenting customer feedback for follow-up actions.

Roles and Responsibilities: -

· Telecallers discuss with potential customers to inform them of the company’s offerings and services.

· They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel.

· Additionally, they engage with existing customers to collect data on the impacts of the company’s merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience.

A tele caller may also carry out the following tasks:

1) Interacting via various channels, such as live chat, emails, social media and direct calls

2) Modifying sales pitches in response to customer demand

3) Acquiring and retaining contact information databases

4) Put forward suggestions in accordance with the requirements of the consumer

5) Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

Requirments: -

High school diploma or equivalent.
Prior experience as a tele caller or similar.
Completion of a sales-related training program is preferred.
Computer literate.
Exposure to diverse viewpoints, cultural norms, and experiences.
Superb verbal communication.
Ability to switch your communication style on a whim.
Superb interpersonal, research, and record-keeping skills.
Capacity to receive critique without internalizing it.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Telecommunication: 1 year (Preferred)
tele sales: 1 year (Preferred)
Lead generation: 1 year (Preferred)
Language:

English (Preferred)
Location:

Jagatpur, Ahmedabad, Gujarat (Required)
Shift availability:

Day Shift (Required)
Work Location: In person