Tele Caller Executive

The job profile of a Banquet Sales Tele Caller typically involves several key responsibilities focused on generating sales and bookings for banquet facilities. Here’s an outline of what the job might entail:

Making Outbound Calls: Tele callers reach out to potential clients via phone calls to promote banquet services and facilities. They may also handle inbound calls from interested clients.

Explaining Services: They provide detailed information about the banquet halls, packages, catering options, and other services offered by the venue.

Handling Inquiries: Tele callers address inquiries from clients regarding availability, pricing, capacity, amenities, and any other relevant details.

Generating Leads: They are responsible for generating leads through cold calling, referrals, and other sales techniques. This involves maintaining a database of potential clients and updating it regularly.

Booking Events: Once a client expresses interest, the tele caller assists in scheduling site visits, preparing proposals, negotiating terms, and ultimately closing the sale.

Follow-up: They follow up with potential clients who have shown interest but have not yet booked, aiming to convert leads into confirmed bookings.

Customer Relationship Management: Building and maintaining positive relationships with clients is crucial. Tele callers ensure clients receive excellent service from initial contact through to post-event follow-up.

Achieving Sales Targets: They work towards achieving monthly or quarterly sales targets set by the banquet sales manager or the sales team.

Administrative Tasks: This may include maintaining records of calls, bookings, client details, and other administrative duties as required.

Collaboration: Tele callers often work closely with the banquet sales team, event planners, and other departments to ensure seamless coordination and delivery of services.

Overall, the role requires Strong Communication Skills, Sales Acumen, Customer Service Orientation, and the ability to work in a fast-paced environment. Success in this role is often measured by the number of bookings made and the revenue generated for the banquet facility.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Commuter assistance
Food provided
Schedule:

Day shift
Weekend availability
Education:

Diploma (Preferred)
Experience:

Technical support: 3 years (Preferred)
tele sales: 3 years (Preferred)
total work: 3 years (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person