Tele Caller Executive

A telecaller executive is a professional who primarily handles making outbound and receiving inbound calls to and from customers. Here are some key responsibilities and skills typically associated with the role:

Responsibilities:

Outbound Calls: Making calls to potential or existing customers to inform them about products or services.
Inbound Calls: Answering calls from customers regarding inquiries, complaints, or support requests.
Sales and Marketing: Promoting products or services, persuading customers to purchase, and closing sales.
Customer Service: Providing information, addressing customer concerns, and resolving issues.
Data Management: Maintaining accurate records of interactions, transactions, comments, and complaints.
Follow-Up: Scheduling follow-up calls to ensure customer satisfaction and to convert leads into sales.
Skills:

Communication Skills: Excellent verbal communication and active listening skills.
Persuasion: Ability to persuade and convince customers effectively.
Customer Focus: Understanding customer needs and providing appropriate solutions.
Patience and Resilience: Ability to handle rejection and remain patient with difficult customers.
Problem-Solving: Quickly identifying issues and providing effective solutions.
Technical Skills: Proficiency in using telecommunication tools, CRM software, and other relevant technology.
Job Types: Full-time, Permanent, Fresher

Pay: ₹+,+07.01 - ₹35,465.60 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person