Telecaller

Job Title: Telecaller

We are currently seeking a dedicated and enthusiastic Telecaller to join our team at Fashion TV School of Performing Arts (FTV SOPA). As a Telecaller, you will play a crucial role in driving sales and promoting our programs and services through effective telephone communication.

Responsibilities:
• Conduct outbound calls to prospective students and their families to introduce them to FTV SOPA's programs and services.
• Provide information and guidance about the admission process, curriculum, and opportunities available at FTV SOPA.
• Answer incoming calls and respond to inquiries from prospective students, parents, and other stakeholders.
• Follow up with leads generated through marketing campaigns and events.
• Maintain accurate and up-to-date records of all telephonic interactions in the CRM system.
• Meet individual and team targets for call volume, lead conversion, and enrollment.
• Collaborate with the admissions team to ensure a seamless and positive experience for prospective students throughout the admissions process.

Requirements:
• Proven experience as a telecaller or in a similar customer service or sales role.
• Excellent verbal communication skills with a clear and friendly telephone manner.
• Ability to engage and build rapport with prospective students over the phone.
• Strong persuasive and negotiation skills to convert leads into enrollments.
• Good organizational skills to manage and prioritize multiple leads and tasks.
• Familiarity with CRM software or the ability to quickly learn and adapt to new systems.
• Ability to work in a target-driven and fast-paced environment.
• A passion for the performing arts and a genuine interest in promoting arts education.
• If you are a motivated and persuasive individual with excellent communication skills and a passion for the performing arts, we invite you to join our team as a Telecaller. To apply, please submit your resume and a cover letter to pavitraamishraa@gmail.com. Only shortlisted candidates will be contacted.

FTV SOPA is an equal opportunity employer committed to fostering diversity and inclusion in our workforce.

Join FTV SOPA and contribute to our mission of providing quality performing arts education to aspiring students