Telecaller
- Category: Telecaller Jobs
- Location: Ahmedabad, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 27K
- Published on: 2025/09/21
Responsibilities
• Making outbound calls to customers, clients, and prospects to sell products and services or to collect feedback.
• Handling inbound calls from customers and resolving their queries or concerns.
• Providing information about the company's products, services, and policies to customers.
• Keeping accurate records of all calls made and received, and maintaining a database of customer information.
• Meeting daily, weekly, and monthly call targets and achieving sales targets.
• Following up with customers on a regular basis to maintain relationships and ensure customer satisfaction.
• Handling customer complaints and resolving issues in a timely and efficient manner.
• Collaborating with other team members, including sales, marketing, and customer service teams, to achieve common goals.
• Maintaining a professional and positive demeanor during all customer interactions.
• Staying up-to-date with the company's products, services, and industry trends.
Requirements
• Excellent communication and interpersonal skills.
• Strong sales and customer service skills.
• Ability to work under pressure and meet targets.
• Good knowledge of the company's products, services, and policies.
• Proficient in using computer software and databases.
• Good time management and organizational skills.
• Ability to work in a team environment.
• Prior experience in telemarketing or customer support is preferred.
• A high school diploma or equivalent is usually required, while a degree in sales, marketing, or business can be an advantage
Related jobs
-
VoIP Specialist Ahmedabad
Job Description: Experience in Kamailio/Freeswitch/Opensip Experience in UCaaS/HostedPBX /Class4/5 Switch Knowledge of following protocols:TCP/UDP/TLS/SDP/RTP/SRTP/HTTP Experience in following languages : C / C /PHP/PYTHON/Node.JS Knowledge on PSTN l...
-
Telecalling
About the internship Selected intern's day-to-day responsibilities include: 1. Work on lead generation through calls 2. Work on booking appointments 3. Work on managing documentation Skill(s) required Hindi Proficiency (Spoken) Who can apply Only tho...
-
Telecalling
About the internship Selected intern's day-to-day responsibilities include: 1. Work on lead generation 2. Handle email communication 3. Handle communication through different portals like Upwork, Guru, Freelancer Skill(s) required English Proficiency...