Telecaller

Job Description

Job Title: Telecaller

Company Name : Tapsoft Tech Labs Pvt Ltd

Location : Kothrud, Pune

Employment Type: Full-Time

Job Summary:

We are looking for a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for reaching out to potential and existing customers to promote our products/services, manage inquiries, and ensure customer satisfaction.

Key Responsibilities:

Make outbound calls to potential and existing customers to promote products/services.
Answer incoming calls from customers regarding product/service inquiries.
Provide detailed information about products/services to customers.
Record customer information and inquiries accurately in the database.
Follow up with customers to ensure their satisfaction and resolve any issues.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Achieve daily/weekly/monthly calls and sales targets.
Collaborate with team members and other departments to ensure customer satisfaction.
Qualifications:

High school diploma or equivalent; a degree in business administration or related field is a plus.
Proven experience as a Telecaller or similar customer service role.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong sales and negotiation skills.
Proficient in MS Office and CRM software.
Ability to handle rejection and remain positive.
Strong organizational and time management skills.
What We Offer:

Competitive salary.
Comprehensive training and ongoing support.
Opportunity for career growth and development.
Friendly and supportive work environment.
About Company -

Tapsoft Tech Labs Pvt Ltd is a Full Spectrum Digital Transformation Agency with a specific and deep focus on Enterprise Technology and Innovation.

In a world where 52 percent of companies in the Fortune 500 list have either gone bankrupt, been acquired, or ceased to exist in the last decade, Tapsoft Technologies helps companies realise the value of Digital Transformation and its tangible impact on their bottom lines.

An agile technology team, based out of Pune, Mumbai, Hyderabad, Bangalore, and Bhubaneswar; coupled with a strong Digital Backbone, gives us the edge, to act as Dedicated Digital Partners for clients. Our Center of Excellence (CoA) for Digital Transformation with end-to-end tech capabilities, has been helping enterprises leverage disruptive technology to usher in unprecedented business efficiencies, cost savings and customer-centric innovation, for the last 7 years.

Apart from strategic consulting and execution of Turnkey Digital Transformation projects, our team of Digital Experts excels in areas like ERP, IoT, Artificial Intelligence, Machine Learning, Cloud Computing, SaaS, digital marketing, brand communication, media, and content.

Team Tapsoft has helped clients of varying sizes, nature, and scale to realize the value of technology driven innovation in sectors like Banking, FinTech, Aerospace, Manufacturing, SCM, Automobiles, Crushing, Mining, Reality, E-commerce, Travel and Healthcare.

-Advanced Technology Partner -AWS Partner Network- (Amazon)

-Official Google for Work Partner.

Contact Person – Anjali Khatgave (HR)

Contact Number - +607+54134

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Jadwal:

Day shift
Application Question(s):

Are you available to start immediately?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Work Location: In person

Application Deadline: 25/07/2024
Expected Start Date: 13/07/2024