Telecalling Team Leader Job in Ahmedabad
- Category: Telecaller Jobs
- Location: Ahmedabad, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 35K
- Published on: 2025/09/19
Manage a team of individuals working on telesales/customer support
• Resolve customer complaints brought to your attention
• Create policies and procedures
• Plan the training and standardization of service delivery
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Conduct quality assurance surveys with customers and provide feedback to the team
• Gain comprehensive product knowledge to enhance customer support
• Maintain a pleasant working environment for your team
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