Tellecaller

**Job Title: Customer Service Representative (Work from Home)**

**Location:** Remote

**Qualifications:**

- High School Diploma (10th/12th Grade) or equivalent

- Freshers welcome; 1 year of experience in customer service preferred but not required

**Skills Required:**

- Excellent communication skills in [Hindi Marathi ]

- Strong customer service orientation

- Ability to handle customer inquiries and issues effectively

- Proficient in using customer support software and tools

- Good problem-solving skills

- Attention to detail and ability to multitask

**Responsibilities:**

- Respond to customer inquiries via phone, email, or chat in a timely manner

- Provide accurate information regarding products or services

- Assist customers with placing orders, refunds, or exchanges

- Resolve customer complaints and issues promptly

- Escalate unresolved queries to appropriate departments

- Maintain a positive, empathetic, and professional attitude toward customers

- Ensure customer satisfaction and provide feedback to management on customer concerns

- Keep records of customer interactions and transactions

**Experience:**

- Previous experience in customer service is advantageous but not mandatory

- Training will be provided for freshers to develop necessary skills

**Working Conditions:**

- Full-time position with flexible hours

- Work from the comfort of your home with access to necessary tools and equipment provided by the company

- Remote training and ongoing support will be provided

**Benefits:**

- Competitive salary

- Opportunity for career growth within the company

- Access to employee benefits and incentives

**Application Process:**

- Interested candidates should submit their resume

Team HR

Growwmore Technology Solution

Job Type: Part-time

Pay: From ₹12,000.00 per month

Expected hours: No more than 3 per week

Schedule:

Day shift
Supplemental pay types:

Commission pay
Performance bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person