Teller & CSR [Universal Banker]

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Fraud prevention and detection

Do you have experience in Fraud prevention and detection?
Education

High school diploma or GED
(Required)
 
Job details
Here’s how the job details align with your profile.
Job type

Full-time
 
Benefits
Pulled from the full job description
Opportunities for advancement
 
Full job description
First Capital Bank is committed to supporting the communities we operate in and representing community banking at its best. We are growing rapidly, and offer a fun but ambitious atmosphere, with extensive opportunities for advancement. As an equal opportunity employer, we consider all applicants without attention to ethnicity, national origin, religion, sex, gender identity, ****** orientation, veteran, or disability status.

REQUIRED QUALIFICATIONS & EXPERIENCE

High School diploma or GED
At least 1 year of experience as a Bank Teller CSR, or similar role; preferably within the past 5 years
Full time availability
KEY METRICS FOR SUCCESS

A demonstrated aptitude for critical thinking, effective time management, and rapid adaptability
a high degree of integrity and conscientious handling of confidential customer information
Ability to independently and reliably follow policies, procedures, and regulations
Ability to identify potential fraud and take appropriate action to prevent loss
A proven aptitude for effective and respectful communication with customers, colleagues, and superiors
Willingness to "wear multiple hats" and genuinely participate in a supportive and collaborative team spirit
MAJOR RESPONSIBILITIES

Accurately and efficiently process customer transactions while providing excellent customer service
Preserve the bank’s community spirit by actively engaging with all customers
Introduce and sell bank products
Proactively inform customers of additional products and self-service options (as appropriate), to enhance the customer experience and meet their financial needs
Maintain a cash drawer, including cash handling and balancing
Assist with other administrative/operational tasks, as requested by the Branch Manager
Willingness to genuinely participate in a collaborative and supportive work environment