Tenant Support Worker (Casual)

Employment Status

Casual

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

First Place, Vancouver

8 minute walk from Pacific Central Station and Main-Street Science World Skytrain

Days and Hours of work

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays

Shifts are 7.5 hours in length. Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours

Salary

$31.56 - 33.28 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

Job Duties

Will participate in tenant intakes, and provide support services and assessments
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
Complete required paperwork and maintain statistical and evaluative data
Assist with volunteers and practicum students on site
Some external work is likely to occur; use of an automobile may, at times, be useful
Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
Responsible for complying with and contributing to all aspects of health and safety program
Qualifications & Competence

Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
Familiarity with community resources, particularly addiction, mental health, and harm reduction
Must have current Occupational First Aid Level 1 Certificate
Crisis Intervention Skills Training is an asset
Class 4 driver's License is an asset
Ability to work independently or in a team setting
Strong ability to manage stress and organize workload
Excellent communication, writing, documentation, and organizational skills
Ability to understand and maintain clientele/worker boundaries
Ability to work with disadvantaged and challenging adults in a diverse environment
Quick learner and self-motivated
Strong physical and mental ability to perform work tasks and operate job related equipment
A minimum two (2) years of sobriety if you have had concerns related to ******* and/or drug use
Criminal Record Clearance for the Vulnerable Sector
Closing Date

Applications will be accepted until July 12, 2025 at 5:00pm

TO APPLY: Submit a cover letter and resume to: https://careers.lookoutsociety.ca/job-invite/2365/

**Employees of Lookout Housing and Health Society must apply online via the Internal Career Portal on SAP. **

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.+.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU, Shop Steward

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

Job Type: Casual

Pay: $31.56-$33.28 per hour

Work Location: In person