the D | Housekeeping | Supervisor

Job highlights
Identified by Google from the original job post
Qualifications
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
Have basic math skills and be computer literate
Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
Must have basic knowledge of Microsoft Office, Outlook and Internet
Must have 2 years of Housekeeping supervisor experience
Must be able to work any day of the week and any shift to include weekends and holidays
Must be able to establish and maintain effective working relationship with Team Members and Guests
Must be at least 21 years of age
High school graduate or GED equivalent required
Minimum 2 years of housekeeping supervisory experience, preferably at a hotel/resort of similar size
Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
Ability to lift and move up to 50 pounds of supplies
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)
Responsibilities
Responsible for providing outstanding, friendly and informative guest service while inspecting and maintaining specified standards of cleanliness and safety throughout the hotel guest room areas, as directed
Also attends to Guest needs and resolve Guest problems
Works to ensure maximum Guest satisfaction at all times
Assists as needed to ensure maximum inventory is available
Responsible for practicing, supporting and promoting the Company Service Standards at all times
Ability to communicate with a diverse and demanding clientele across multiple operational departments
Answers Guest questions in a manner that reflects an understanding of the department and property in general
Checking rooms and common areas, including stairways and hall areas, for cleanliness
Training Housekeeping Associates on cleaning and maintenance tasks
Schedule shifts and arrange for replacements in case of absences
Responds to customer complaints and accommodating special requests
Monitor and replenish cleaning products stock
Ensure compliance with safety and sanitation policies in all areas
Observe and report unusual or suspicious behavior
Manual dexterity to operate job related equipment including but not limited to vacuum, cleaning supplies, and safety equipment
Work is typically in an area which may be unusually hot, cold, noisy and may contain second-hand smoke
Tasks performed from a sitting or non-sitting position
Job description
the D - Housekeeping - Supervisor
301 Fremont St, Las Vegas, NV 8+101, USA Req #+5
Monday, August 12, 2024

the D Hotel & Casino

Job Title: Supervisor

Department: Housekeeping

JOB SUMMARY:

Responsible for providing outstanding, friendly and informative guest service while inspecting and maintaining specified standards of cleanliness and safety throughout the hotel guest room areas, as directed. Also attends to Guest needs and resolve Guest problems. Works to ensure maximum Guest satisfaction at all times. Assists as needed to ensure maximum inventory is available.

ESSENTIAL JOB FUNCTIONS:
• Responsible for practicing, supporting and promoting the Company Service Standards at all times
• Ability to communicate with a diverse and demanding clientele across multiple operational departments
• Answers Guest questions in a manner that reflects an understanding of the department and property in general
• Checking rooms and common areas, including stairways and hall areas, for cleanliness
• Training Housekeeping Associates on cleaning and maintenance tasks
• Schedule shifts and arrange for replacements in case of absences
• Responds to customer complaints and accommodating special requests
• Monitor and replenish cleaning products stock
• Ensure compliance with safety and sanitation policies in all areas
• Observe and report unusual or suspicious behavior

QUALIFICATIONS:
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
• Have basic math skills and be computer literate
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Must have basic knowledge of Microsoft Office, Outlook and Internet
• Must have 2 years of Housekeeping supervisor experience
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with Team Members and Guests
• Must be at least 21 years of age

EDUCATION and/or EXPERIENCE:
• High school graduate or GED equivalent required
• Minimum 2 years of housekeeping supervisory experience, preferably at a hotel/resort of similar size

PHYSICAL, MENTAL AND WORK ENVIRONMENT:
• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
• Ability to lift and move up to 50 pounds of supplies
• Manual dexterity to operate job related equipment including but not limited to vacuum, cleaning supplies, and safety equipment
• Work is typically in an area which may be unusually hot, cold, noisy and may contain second-hand smoke
• Tasks performed from a sitting or non-sitting position

DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Other details
• Pay Type Hourly
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