The Guardians - Customer Relationship Management Manager

Enhanceplus Consultants


Hiring for Cse International Bpo Mumbai Location
Enhanceplus Consultants • Mumbai, Maharashtra • via Jobs Trabajo.org
4 days ago
Full–time
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Job description
Urgent Hiring For International Bpo For Mumbai Location

Work From Office

Excellent English Communication

6 month chat exp is mandatory

Salary
- 18,000 to 28,000

shift
- uk rotational shifts

cab provided by company
• *Salary**: ₹18,000.00 - ₹28,000.00 per month

Schedule:

- Night shift
- Rotational shift
• *Experience**:

- total work: 1 year (preferred)
• *Language**:

- English (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person
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R
Riya


The Guardians - Customer Relationship Management Manager
Riya • Mumbai, Maharashtra • via IIM Jobs
Full–time
No Degree Mentioned
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Job description
- Manage collections from customers and developers, ensuring targets are met.

- Enable accurate documentation and efficient processes.

- Coordinate with sales, partner developer CRM, and internal teams to resolve customer queries.

- Handle customer or developer escalations effectively.

- Support launches and collaborate with the sales team to improve CRM efficiency.

- Engage with defaulter customers/partner developers, including timely reminders and meetings.

- Build and maintain strong client relationships.

- Oversee the end-to-end customer registration process and collections.

Desired Candidate Profile:

- Passion for real estate sales and CRM services.

- CRM experience in the real estate industry preferred.

- Excellent written and verbal communication skills.

- Self-starter, team player, with the ability to travel within the city