Trainer Domestic BPO
- Category: BPO Jobs
- Location: Bangalore, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 24K
- Published on: 2025/09/21
Education requirement: Other skills:
Graduate – any stream
Experience in Sales BFSI Background Mandatory
To manage end-to-end process training batch for leading domestic consumer durable client
Must have exposure on conducting soft skills, process/product and system training in a BPO as a trainer
Must ensure successful clearance of agents from training phase during certification
Must have handled more than 10 batches (end-to-end process training)
Must have managed operations and client interactions during training phase
Co-ordinate with various departments for support for successful completion of batch
Must conduct various refreshers on floor basis audit output on monthly basis
Must conduct quality checks for 0 – 30 day agents on a regular basis
Must conduct all the cyclic activities on the floor such as PKT, TNI, BQ training.
Technical skills:
Should be well versed in MS Office (Word, Excel, PowerPoint, and Outlook)
Should have excellent communication skills (written and spoken)
Preferred from process specific industries e.g. consumer durables, healthcare, etc.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Weekend availability
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Required)
Experience:
• BPO Trainer: 1 year (Required)
• Domestic voice process: 5 years (Required)
Language:
• English (Required)
• Kannada (Required)
Location:
• Koramangala, Bengaluru, Karnataka (Required)
Willingness to travel:
• 100% (Preferred)
Work Location: In person
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