Job Description
A TV technician's process involves customer interaction, diagnosis, repair/replacement, and testing, starting with understanding the issue (no picture, sound, etc.), disassembling the set using schematics, identifying faulty components (like power supply boards, fuses, or PCBs) using tools, replacing or fixing them (soldering, realigning), and finally testing the TV for full functionality, ensuring clear audio/visuals before explaining proper usage to the customer.
The Step-by-Step Process
• Customer Interaction & Information Gathering:
• Confirm the reported problem (e.g., "no power," "no picture," "lines on screen").
• Ask about the TV's history, age, and if any recent events (like a power surge) occurred.
• Check warranty/AMC status and estimate potential costs.
• Diagnosis & Troubleshooting:
• Initial Check: Verify basic connections (cables, input/source settings) and external devices (cable box, antenna).
• Physical Inspection: Open the TV casing (bezels, metal frames) to access internal boards.
• Schematic Study: Use manufacturer diagrams to trace circuits and find the fault's origin.
• Component Testing: Use multimeters to test power supply (SMPS), mainboard, T-CON board, or backlights for issues like blown fuses or bad capacitors/ICs.
• Repair/Replacement:
• Component Swap: Replace defective parts like power boards (SMPS), mainboards, or LED strips.
• Board Repair: Fix issues on boards, such as re-soldering dry joints or replacing specific capacitors/resistors.
• Adjustment: Perform picture/focus adjustments or realign color balance if needed.
• Testing & Finalization:
• Reassemble the TV and test all functions (power, picture quality, sound, inputs).
• Educate the customer on the fix, how to care for the TV, and any settings changes.
Key Tools & Skills Used:
• Screwdrivers, pliers, soldering iron.
• Multimeter, oscilloscope (for advanced checks).
• Service manuals/schematics.
• Patience, problem-solving, and good communication.
• It is a Full Time Technician job for candidates with 6 months - 6+ years Experience.
More about this TV Technician job
Please go through the FAQs to get all answers related to the given TV Technician job
• What is the eligibility criteria to apply for this TV Technician job?
Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹7000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
• How many working days are there for this TV Technician job?
Ans: This TV Technician job will have 6 working days.
• Are there any charges applicable while applying or joining this TV Technician job?
Ans: No, there is no fee applicable for applying this TV Technician job and during the employment with the company, i.e., Roy Refrigeration.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this TV Technician role?
Ans: There is an immediate opening of 5 TV Technician at Roy Refrigeration
• Who can apply for this job?
Ans: Only Male candidates can apply for this Technician job.
• What are the timings of this TV Technician job?
Ans: This TV Technician job has Day Shift.
Candidates can call HR for more info.
