UK Pension|Assistant Manager

Domain:- UK Pension and Quality Management.

Experience:- 4 to 8 Years in UK pension with Transition experience.

Shift: UK timings - 12:30 PM to 2:30 AM (+.5 hours window)

Compensation:- Max 7.5 CTC

Work location:- Wipro GDC, Udyog Vihar, Phase - III Gurgaon.

Passport- Should have valid Passport (No scope of onshore opportunity)

Roles:-

·Managing entry-level business counterparts/Client interactions.

·Decision-making & ability to work collaboratively.

Responsibilities:-

·High complex activity processing & approvals basis DOA.

·Works independently to agree on standards and guidelines with a full pantry-level tactical grasp of systems, methods, and applications.

·Participate in daily/weekly reviews with internal/external stakeholders.

·Performance Management – Set performance standards, Help the team meet targets, performance evaluation & corrective actions.

·Ability to perform RCA and derive solutions.

·Drive process improvements, Re-design, and automation across processes

·Engage with internal & external customers with full transparency, timely and meaningfully, and involve Sr. leaders when required.

·Through understanding of standard operating procedures and compliance with local regulations/guidelines.

·Manage referrals on customer queries, provide relevant information, solve disputes, and handle difficult conversations with professionalism and customer obsession.

·Support managers with subject matter expertise & business insights.

·Provide all stakeholders with periodic/ad-hoc reporting.

·Ability to train & coach and provide floor support.

·Excellent communication Skills Mandate.

Job Type: Full-time

Salary: Up to ₹700,000.00 per year

Schedule:
• UK shift

Ability to commute/relocate:
• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:
• Total work: 4 years (Required)
• RCA: 4 years (Required)
• UK Pension: 3 years (Required)

Speak with the employer
++1 7+844 21057