Undergraduate and Administrative Assistant (TERM)

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 2+ departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Department of History at the University of Toronto is one of the largest and most prestigious history departments in North America, recognized for its expertise and academic excellence. Ranked 6th among public universities worldwide and 4th in North America, the department is home to 47 distinguished faculty members and endowed chairs who contribute to a diverse range of historical research and teaching. Our faculty is supported by a dedicated administrative staff of eight, including the Department Manager. History fosters a supportive and collaborative environment built on respect, accountability and teamwork for students, staff and scholars. We believe in recognizing and valuing our employee’s contributions to the advancement of our goals while promoting a strong commitment to work-life balance.

Your opportunity:

Reporting to the Department Manager and under the general direction of the UG Administrator, the incumbent is responsible for providing administrative support to the undergraduate program and is the first point of contact for all undergraduate matters. Specific duties include: providing basic information to current and prospective undergraduate students by telephone, email, written correspondence and in person on a wide range of academic matters including program requirements and eligibility; providing student support within the parameters of the academic unit; assisting with enrollment, transfer credits, prerequisites, petitions, conflicts, examinations, collection of marks, course evaluations, student academic misconduct processes and other related academic issues.

The incumbent also maintains undergraduate files and records; maintains databases and prepares reports; manages/inputs change requests from instructors; gathers and summarizes information and feedback to support; enters and maintains information on Timetabling Tool, Course Information Systems, and other online platforms; disseminates information regarding events and student opportunities; liaises with Faculty Office and Colleges in obtaining and providing information on undergraduate matters, assists students, refers non-routine requests to the Associate Chair Undergraduate; assists the Associate Chair Undergraduate with special projects. They will also be responsible for providing occasional front-desk coverage as needed.