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Aadhcode Solutions PVT Ltd


IT Client Support- Flutter (Night shift)
Aadhcode Solutions PVT Ltd • India • via Indeed
18 hours ago
₹3L–₹5L a year
Full–time
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Job description
Job Description: IT Client Support- Flutter (Night Shift)

Role Overview:
The IT Client Support (Night Shift) role involves providing technical assistance and resolving IT-related issues for clients during night hours. The individual will ensure seamless system operations, maintain client satisfaction, and troubleshoot technical problems in a timely and efficient manner.

Key Responsibilities:
• Proficient in Flutter development with 2+ years of experience
• Respond to client queries via phone, email, or chat, ensuring quick resolution of IT issues.
• Escalate complex issues to higher-level support teams when necessary.
• Monitor IT systems and proactively address alerts or potential issues.
• Document all client interactions and solutions in the ticketing system.
• Follow up with clients to ensure issues are fully resolved.
• Adhere to service level agreements (SLAs) and maintain high customer satisfaction.

Qualifications and Skills:
• Bachelor's degree in IT, Computer Science, or a related field (preferred).
• 1-2 years of experience in IT support or a similar role.
• Strong communication and customer service skills.
• Ability to work independently and under pressure during night shifts.

Additional Information:
• Shift timings: + PM to 6 AM (or as per company requirements).
• Exposure to international client support is a plus.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Shift:
• Night shift

Work Days:
• Monday to Friday

Application Question(s):
• Do you have experience in IT-mainly flutter

Experience:
• total work: 2 years (Preferred)

Work Location: Remote
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Upwork


Experienced Siebel CRM Developer for Telecom Projects
Upwork • United States • via Upwork
12 hours ago
$14–$16 an hour
Contractor
No Degree Mentioned
Apply directly on Upwork
Job highlights
Identified by Google from the original job post
Qualifications
Version Expertise: Work with Siebel Version 20.xxxx or above, ensuring efficient performance and integration
Experience: 5 to 10 years of hands-on experience in Siebel CRM development and configuration
Telecom Background: Essential experience in the telecom industry, ideally having worked on Siebel implementations for telecom companies
Strong knowledge in Account & Contact Management, Assistant Order Management, and EAI
Experience with Siebel PRM/Dealer Management, Field Service, and Workforce Management
Proficiency in Siebel BI Publisher Reports and Version 20.xxxx or higher
Responsibilities
Develop and Configure Siebel CRM Solutions: Specializing in telecom-related processes and requirements
Account and Contact Management
Assistant Order Management and EAI (Enterprise Application Integration)
Utilize modules such as Siebel Workforce Management, Partner Relationship Management (PRM)/Dealer Management, Field Service, and BI Publisher for reporting
RODOD (Rapid Offer Design and Order Delivery): Contribute to the design and implementation (preferred skill)
Job description
Key Responsibilities:

Develop and Configure Siebel CRM Solutions: Specializing in telecom-related processes and requirements.

Siebel Configuration Activities:

Account and Contact Management

Assistant Order Management and EAI (Enterprise Application Integration)

Utilize modules such as Siebel Workforce Management, Partner Relationship Management (PRM)/Dealer Management, Field Service, and BI Publisher for reporting.

Version Expertise: Work with Siebel Version 20.xxxx or above, ensuring efficient performance and integration.

RODOD (Rapid Offer Design and Order Delivery): Contribute to the design and implementation (preferred skill).

Qualifications:

Experience: 5 to 10 years of hands-on experience in Siebel CRM development and configuration.

Telecom Background: Essential experience in the telecom industry, ideally having worked on Siebel implementations for telecom companies.

Technical Skills:

Strong knowledge in Account & Contact Management, Assistant Order Management, and EAI.

Experience with Siebel PRM/Dealer Management, Field Service, and Workforce Management.

Proficiency in Siebel BI Publisher Reports and Version 20.xxxx or higher.

Knowledge of RODOD is a plus.