Urgent hiring for voice process | Calling Process

About the company: -

Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team. We are expertise in Healthcare Database Management, Data Processing and Data Capturing, Electronic Data Discovery Process, Medical Summary, Medical Records Organizing & Indexing and other outsourcing processes

Educational Qualifications: Any graduate / Undergraduate

Role Overview: We are looking the candidate with excellent communication skills and good computer literacy.

Job Responsibilities:

1. Outbound calls to insurances for claim status and eligibility verification

2. Calling the insurance carriers based on the appointment received by the clients

3. Calling insurance companies to get the status of the unpaid claims

4. Willing to work in any process pertaining to voice based on the requirement

5. Maintain the individual daily logs

6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

7. Work cohesively in a team setting, Assist team members to achieve shared goals

8. Communication / Issue escalation to seniors if there is any in a timely manner

Experience Range: Fresher or Experienced with International Voice process

Our EVP (Employee Value proposition)

5 Days working * We are a “Great place to work certified” company.30 Earned Leaves during calendar YearCareer progression and continuous Learning& Development (Technical, Soft skills, Communication, Leadership)Performance bonus & Loyalty Bonus BenefitsRewards and Recognition programsStandard Salary as per market normsEqual career opportunities, No discriminationMagnificent & Dynamic CultureFestival celebrations & fun events

Job Type: Full-time

Salary: Up to ₹28,000.00 per month

Schedule:

Night shift

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