Urgent Opening for Back Office Coordinator

Job Description
Underwrites Loans Personal Loan, Home Loan, Business Loan

Ensures adherence to credit Process and Policies

Ensures TAT is met for all activities related to credit for the branch.

File processing by coordinator within the time, Customer Calling, Query resolving, File login at Banks, Faster Sanction, Keeping a check on TAT for Login & Sanction., Checking the Quality of Calls to Customers & Processing by coordinators. Disbursement: - Customer calling after Sanction of Case, Disbursement Follow-up with Customer & Sales force, and Technical Updating for Disbursement, Resolving Legal Queries, and Fixing of Disbursement, Keeping a Check on TAT.

Co-ordinating with customers and bankers over phone, Customer calling OR Maintaining client details, sending reports, etc.

Handling Customer Quires and Issue

Documentation and MIS

Report preparation and analysis

Explain company Product / Services.

Coordinate and schedule meeting for sales executive.

Track and maintain the outcome of each enquiry/lead.

Very Good Communication Skills, Convincing Skills / Problem Solving Skills.

Key Skills
• Back Office Coordinator

Functional Area

Financial Services / Banking, Investments / Insurance / stock market / Loan

Qualification

Any Bachelor Degree

About Finheal Finserve Pvt Ltd

•Underwrites Loans Personal Loan, Home Loan, Business Loan

•Ensures adherence to credit Process and Policies

•Ensures TAT is met for all activities related to credit for the branch.

•File processing by coordinator within the time, Customer Calling, Query resolving, File login at Banks, Faster Sanction, Keeping a check on TAT for Login & Sanction., Checking the Quality of Calls to Customers & Processing by coordinators. Disbursement: - Customer calling after Sanction of Case, Disbursement Follow-up with Customer & Sales force, and Technical Updating for Disbursement, Resolving Legal Queries, and Fixing of Disbursement, Keeping a Check on TAT.

•Co-ordinating with customers and bankers over phone, Customer calling OR Maintaining client details, sending reports, etc.

•Handling Customer Quires and Issue

•Documentation and MIS

•Report preparation and analysis

•Explain company Product / Services.

•Coordinate and schedule meeting for sales executive.

•Track and maintain the outcome of each enquiry/lead.

•Very Good Communication Skills, Convincing Skills / Problem Solving Skills