user support technician
- Category: Operator & Technician Jobs
- Location: Edmonton, Alberta
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 31K
- Published on: 2025/09/27
Full job description
Education:
Expérience:
Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Computer and technology knowledge
MS Office
MS Windows
Security and safety
Bondable
Basic security clearance
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Attention to detail
Experience
1 year to less than 2 years
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 hours per week
Related jobs
-
Wind Technician, Pincher Creek
WHO WE ARE “Energizing the Future.” TransAlta owns, operates, and develops a diverse fleet of electrical generation assets in Canada, the United States, and Australia, providing municipalities, industries, and businesses with safe, low-cost, and reli...
-
computer network technician
Full job description Education: Expérience: Education Secondary (high) school graduation certificate Tasks Install software Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and...
-
Driver | Chainsaw Operator | Technician
- Must have experience in the arborist / landscaping or forestry industry - Must be able to drive a 5 ton manual transmission chip truck, as well as a pickup with a trailer - Must be punctual, prepared, and have own transportation and a valid class 5...