UX/UI Design Specialist - Contract

Sonnet is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.


Our Customer Experience team is looking for a UX/UI Designer on a 1 year contract.

What can you expect in this role?

As a key part of Sonnet’s Customer Experience team you’ll be an active contributor in the creation of innovative, mobile-first designs for sonnet.ca and email marketing, collaborating with internal stakeholders to deliver on business objectives
You’ll identify design solutions and opportunities for enhancements and A/B testing, bringing them to your agile team and Product Owner
You’ll write development stories in Jira, articulating design and accessibility requirements, and will work closely with developers as your enhancements are being developed, understanding technical requirements and limitations
You’ll work in Sonnet’s CMS, building landing pages in partnership with your content counterparts
You’ll also support our Manager, Design on both sonnet.ca design requests, and internal requests, as required
What do you bring to the role?

A minimum of 2-3 years of relevant working experience in UI/UX Design
Proficiency in a Mac environment with in-depth knowledge of web-design and prototyping software applications, including Figma, Adobe Creative Cloud, Design System Manager
Exceptional ability to communicate design decisions to internal stakeholders and executives
Experience working in a CMS to build pages
You’re flexible and thrive in an agile, start-up, team environment
Proficient in identifying and applying web-based trends and technologies
You’re exceptionally organized (Jira experience is an asset), resourceful, fast, and have impeccable attention to detail
You’re effective and calm when working under pressure
You’re always open to learning and expanding

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: accessibility@definity.com .

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references).