V| Lifestyle Helper

Start your mission volunteer experience with The Salvation Army today!
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US
The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.
This is a great opportunity to play your part in providing companionship and friendship to Aged Care residents at The Salvation Army (TSA) Riverview Gardens Aged Care facility. A volunteer Lifestyle Helper is matched to a participant according to their shared interests and provides companionship and friendship to a socially isolated older person living in a residential care facility.
Come join our great team and make new connections and a difference in someone's life!
Personal Qualities/Attributes Required for Role
Is reliable, trustworthy, credible and truthful and displays integrity in all dealings
Remains calm and focused on the task at hand when faced with crises and difficult situations and maintains appropriate self-care
Respects differences and is non-judgmental of clients, staff or other volunteers
Actively supports agreed policies and decisions
Encourages and cooperates with others to achieve common TSA goals
Shows empathy for all clients and ensures that the needs of the client remains the key focus
Generic Role Competencies
Listens attentively, is courteous and adapts style to clients
Respects differences in culture, styles and views of others and respectfully provides own point of view
Identifies and analyses client needs and respects boundaries and limits of own role and capabilities
Prioritises and performs role and responsibilities efficiently
Understands the impact of decisions and acts to resolve issues promptly
Key tasks of the Role
Visit to meet individual needs as per care plans
Undertake activities that are appropriate to the participant. This may include listening to music together, playing cards or board games or simply having a chat over a cup of coffee.
Operate in a manner that promotes effective teamwork, good relationships with service providers, residents and their families
Be prompt, courteous and respectful when interacting with residents, families and colleagues
Visit the participant at the residential aged care facility at least once per fortnight
Maintain regular communication with the Aged / Residential Care Facility to discuss your visits and any concerns that may arise
Attend orientation and ongoing training as required
Actively promote TSA in a positive manner at all times
Monitor and rectify any health and safety concerns within the centre. Escalate issues that cannot be attended to by the Manager
Inform staff of any personal care needed
Report any potential health and safety concerns to Manager in a timely manner
Complete hazard/ incident and accident form in a timely manner
Maintain strong boundaries
Qualifications & Experience Requirements For the Role
Experience in Aged/Residential Care preferred
Previous experience working with older people in a comparable setting
Demonstrate empathy with the elderly
Mandatory Requirements For The Role
Complete The Salvation Army's volunteer registration process
Criminal History (Police Check) Check required
Complete TSA induction modules and any other training as required
Roster & Time Commitment
5 - 16 hours a week, Mondays and Fridays preferred, but happy to negotiate other days if required
Please confirm your availability in your expression of interest
We encourage you attach your resume to your expression of interest so we can get to know you better.
A role profile for this position is available upon request and will also be provided to the successful applicant during the interview process.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, ****** orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a National Police Check.