Villa Hostess |Butler|

JOB Description

* Full concierge service by helping & advising guests with making reservations for activities, attractions & recommended restaurants.

* Carry out pre-holiday guest phone calls to help plan and prepare and ensure the holiday is tailored made

* Maintain and develop good relations with all existing or new suppliers, contractors .

* Help plan the smooth transfer of guests to and from the airport

* Complete, accurately and efficiently, all paperwork and administrative duties as and when necessary to ensure effective running of the villas and meet health and safety standards.

* Deal with guest problems effectively and efficiently

* Regular updating of guest logs – communicating information to the Resort Manager

* Ensure effective communication in resort including the attendance at and participation in resort team meetings

* Provide full hosting service

* Purchase and manage required stock, including all villa beverages & cleaning products

Abilities and expectations

* Ability to lead by example

* Excellent numeric, administrative, and organisational skills

* Have an outstanding eye for detail

* Outstanding work ethic

* Ability to work independently or in a team

* Excellent guest relations and interpersonal skills

* Good self-motivation

* Organised, highly flexible and pro-active

* Professional and can-do attitude

* Excellent time keeping and reliability

* Forward thinking and planning

* Ability to remain calm, patient, diplomatic and tactful under pressure

* Work experience in Villa , Private Bungalows , Yacht , Cruise ship, Hotel and Resorts.

Qualifications

* You may possess a strong operations background, including both Food & Beverage and Rooms Division

* Basic academics – including maths, English and IT.

* Fluency in English/Hindi (desirable)

* Hospitality degree desirable)

* Management degree or similar (desirable)

Job Types: Full-time, Regular / Permanent, Fresher, Contractual / Temporary
Contract length: 12 months

Pay: ₹15,286.00 - ₹22,307.08 per month

Benefits:

Food provided

Schedule:

Day shiftEvening shiftFlexible shiftRotational shift

Supplemental pay types:

Performance bonus