Job Description
Join our warm, supportive community and build a rewarding career with us.
About Us
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Your Day on a Page
Bernborough Ascot has an exciting opportunity for an enthusiastic, committed and customer service focused Receptionist/Village Administrator to join their team on a full-time basis. The shift will be Monday to Friday, 8:30AM- 4:30PM
Beautifully set facing Doomben racecourse, with easy access to Ascot’s local shops and services and Brisbane city’s entertainment precincts. This contemporary village is defined by its welcoming vibe, indulgent amenities and elegant living that creates a safe, social and supportive environment.
Your role will involve providing first-class client facing experience to our residents and visitors. Your bubbly and outgoing personality coupled with a proactive and modern approach to Village Administration tasks will provide invaluable support to the Village Manager and to the successful delivery of village services to the residents. This role will see you:
Greet residents, visitors, and contractors warmly and professionally.
Manage incoming calls and emails efficiently and courteously.
Maintain the presentation of the front reception area.
Assist with administrative tasks, including mail distribution, record-keeping, and some data entry.
Support event coordination and communications for the community.
Work collaboratively with the Village Manager and broader team to ensure residents’ needs are met promptly and professionally.
Who You Are
The successful candidate will have the following:
Exceptional front of house, reception and administration experience
A genuine passion for delivering outstanding service and building positive connections
A good knowledge of Microsoft Office (Outlook, Word, Excel)
Excellent verbal and written communication skills
Strong organisational skills and attention to detail.
A friendly, caring attitude and a proactive approach to problem-solving.
A current driver's license is required to drive residents to events occasionally.
A professional, proactive, can-do attitude
Level 2 First Aid Certificate (or willing to complete)
Perks & Benefits
Competitive hourly rate with excellent company benefits and discounts on offer
Opportunities for continuing development
A supportive and friendly work environment.
The chance to make a real difference in the lives of our residents.
4x Wellbeing Days per year (pro-rated for part-time employees), one per quarter. That’s almost an additional week off in addition to your annual leave!
Fitness Passport for you and your family
Onsite parking
Ready to join the fun?
If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you!
Apply now and be a part of something truly special.
You will need to complete a Police Check & will be required to receive an annual flu vaccination between the months of May-October, with evidence prior to joining.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, ****** orientation, disability, ethnicity, race, age, religion, social background.
