VIP Customer Service Representative

Do you thrive off delivering top-notch experiences that help build lasting relationships? Then we may have the perfect role for you. We are on the lookout for a VIP Customer Service Representative to join our team and help ensure our top customers are getting the best service in the industry. As our VIP Host, you'll be the heartbeat of our most valuable players' experiences. You'll create and maintain strong relationships with our VIP clients, ensuring they receive the highest level of service and exclusive benefits.

Your role with us:

As a VIP Host, you'll be the face of our online casino, responsible for building and maintaining relationships with our high-value players. Your role transcends the typical customer service position as you will be the ambassador of our casino. Your goal is not just to resolve issues, but to provide tailored solutions that go above and beyond their expectations, making each interaction a memorable experience. Your exceptional interpersonal skills will form the foundation of these connections. Building trust and rapport with our VIP players will be your daily mission, ensuring they feel valued and appreciated on a personal level.

Could you be our next VIP superstar?

Don't worry if you don't have any experience in the online gaming industry. We're looking for someone who's friendly, outgoing, and passionate about providing exceptional customer service. If you come from a retail, hospitality, or other customer-facing role, we encourage you to apply.

Please note that in this role our team works 6 days a week for 6 hours a day.

Your hours and location of work are below:
Mon - Friday - +am - 2pm (Office)
Mon - Friday - +pm - 11pm (Home)
Saturday: +am - 2pm + +pm - 11pm (Home)
Sunday - OFF

Who are we?
At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 400+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!