Virtual Customer Services Representative (Remote)

Alphanumeric Systems


Pharmacovigilance Manager - 100% remote, based in India
Alphanumeric Systems • via Lifelancer
Contractor
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Job description
Overview

Alphanumeric is seeking an experienced Pharmacovigilance Manager (100% remote) based in India for project-based contract work. This project is for one of the biggest pharmaceutical brands in the world.

Job Purpose

The key purpose of this role is to support Pharmacovigilance Operations “PV Ops”– ICSR Management.

Job Conditions

Start date: as soon as possible.

Type of contract: +-mont...
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JK Tech World


Virtual Customer Services Representative (Remote)
JK Tech World • Bengaluru, Karnataka • via Olibr
12 days ago
₹41L–₹66L a year
Full–time
No Degree Mentioned
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Apply directly on The Elite Job
Job description
Virtual Customer Services Representative

Peak Area Leadership in Science is seeking a highly motivated and customer-oriented Virtual Customer Services Representative to join our growing team. In this role, you will be the primary point of contact for our clients, providing exceptional support and resolving inquiries efficiently. You will be responsible for handling a high volume of inbound calls, emails, and chats, ensuring a seamless and positive customer experience. Your ability to effectively communicate, understand customer needs, and navigate complex systems will be crucial to success. We are looking for someone with a passion for providing excellent service, a strong work ethic, and the ability to thrive in a fast-paced environment.

Requirement:
• Minimum 2 to 30 years of experience in a customer service role.
• Proven ability to handle a high volume of inquiries efficiently and effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving and analytical skills.
• Proficiency in using various computer programs and applications.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Job Type: Payroll
• Budget: Max $80,000 USD

Role and responsibility:
• Respond to inbound customer inquiries via phone, email, and chat.
• Provide accurate and timely information to customers regarding products, services, and account inquiries.
• Resolve customer issues and complaints in a professional and timely manner.
• Process customer orders, returns, and exchanges.
• Maintain a high level of customer satisfaction.
Job Type

Payroll
Categories

Client Service Specialists (Customer Service and IT Operations)

Customer Care Associates (Customer Service and IT Operations)

Customer Support Representatives (Customer Service and IT Operations)
Languages

English -Basic

Apply Link 1: https://shorturl.at/ZjYxW

Apply Link 2: https://shorturl.at/WB7zT