Voice Process Executive|English Call Center Surat
- Category: Customer Care Executive
- Location: Surat, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 28K
- Published on: 2025/09/19
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Required Candidate profile
Keep records of all conversations in call center database in a comprehensible way
Frequently attend seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative
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