Voice Process Executive|English Call Center Surat

  • Category: Customer Care Executive
  • Location: Surat, Gujarat
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 15K to 28K
  • Published on: 2025/09/19

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Required Candidate profile

Keep records of all conversations in call center database in a comprehensible way
Frequently attend seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative

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