VP of Product, Platform Solutions

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the

United States that helps clients to transform through retail and business banking, digital account

opening and loan origination, payment fraud prevention, and data analytics and engagement

solutions.

Founded in 200+, we continue to be recognized for our intentional culture and tremendous

growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and

Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best

Places to Work in Dallas, among others). Through our bold investments in technology and

people, we empower our clients to grow confidently, adapt quickly, and build thriving digital

banking communities through tailored experiences for over 18.1M users.

This position will be located in Gurugram (National Capital Region), India.

Position Overview

The VP of Product, Platform Solutions is responsible for the Core Platform that all our market

leading solutions are housed in. The Core Platform is our secret sauce - it is an industry leading

Banking-As-A-Service multi-tenant multi-product middleware. It supports our solutions around

digital onboarding and account opening, digital servicing, payments, fraud prevention, data and

customer lifecycle management through a set of platform capabilities that enhance our

competitiveness. This role will be accountable for all aspects of the Core Platform - Extensibility

(API and SDK solutions including the Dev. Portal and DX), Messaging (events and notifications

solutions), Connectors (core system and 3rd party solution connectors), channel platforms

(mobile and desktop platforms and our platform configuration portal (for FI and internal

configuration self-service). Over time, we expect this role to be responsible for a strategy that

turns these internal capabilities to market facing Platform-As-A-Service solutions that have a

P&L and Go-To-Market strategy.

In addition to their platform responsibilities, this role also serves as the co-country head of the

Product team in India in partnership with the VP of Technology. Alkami is growing its product

and tech headcount rapidly in India’s Capability Center (GCC) and we expect the GCC to play

an active role as a business function in running Alkami. In India, this VP of Product and the VP

of Tech leaders will operate the Product and Technology engine in the India GCC. As the senior

product leader in India, this role is accountable for building the product teams in India to create

an integrated global operating model, Alkami culture and talent management system.

This is a unique ground-zero dual Product and co-country leader role. It is an end-to-end role

that is responsible for one of the largest tech banking platforms and application marketplaces in

the US. By building the most versatile and capability rich platform and Banking-As-A-Service

solutions, It will redefine how banks and software companies can bring Retail and Commercial

banking into a new era of innovation.

This position will report directly to the Chief Product Officer (CPO) of Alkami, who is U.S. based.

Key Responsibilities & Duties
• Management of the Platform and Partnerships function including the API dev platform,
• SDK toolkit, events and notifications, data capabilities, self-config portal, connectors
• Manage the Product team in India, drive talent acquisition and build out an integrated global operating model and Alkami culture
• Design and execute on the Product Strategy, including the execution of target market analysis, market segmentation, competitive landscape and comparative analysis, product-market-fit analysis, strategic business case creation
• Management of the Product and Technology Operating Model, including roles and responsibilities, org and team structure, portfolio mgmt. and capacity planning, budget and forecast
• Delivery on the Product Roadmap by partnering with the Technology team on software development and release, and with Sales and Marketing on go-to-market execution
• Engage our Financial Institution clients to establish a feedback loop to inform the Product Roadmap
• Work with other Product leaders to incorporate their solutions into the Platform
• Manage the partners who help power our solutions
• Collaborate on the corporate development strategy on acquiring the right capabilities to accelerate go-to-market
• Attract, retain, coach, develop, inspire, and motivate a team of high performing product managers and product leaders while operating an exemplary product organization

Qualifications:
• 15+ years of experience in Product Management, with at least 10+ years experience in the senior leadership, including a senior role reporting to a CXO or department leader
• 5+ years running or as as senior member of a GCC team in India
• Experience in Agile operating models, Design Thinking
• Experience managing client facing engagements and assisting with business development and sales
• Demonstrated expertise knowledge of how to build a platform strategy and execute on it
• Proven experience delivering product in a B2B financial services market
• Experience and background within the B2B Software as a Service industry (Saas)
• Bachelor’s or Master’s degree in Computer Science or related disciplines preferred
• Experience leading and driving organizational transformation, growth and scale
• Experience scaling a high-growth company’s product management organization
• Proven expertise in taking an established and talented Product Management team and practice to the next level of scale and impact
• Proven product management skills, applied within segments of the payments ecosystem is a plus
• Demonstrated senior leadership and people leadership skills
• High level of collaboration, influencing and negotiating capabilities
• Experience managing high growth products and teams
• Strong strategic and persuasive communication and presentation skills

Desired Skills:
• Excellent strategic thinking and problem-solving abilities
• Strong organizational and project management skills
• Exceptional communication and interpersonal skills at all levels of the organization
• Ability to manage multiple priorities and work under pressure
• Proficiency with technology tools and platforms used in project management and communication
• Ability to analyze data and determine themes and next best actions
• Experience in data analysis and budget management
• Consulting experience, with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind, focused on developing creative solutions
• Strong project-reporting skills, with focus on interdepartmental communications
• Passion for doing whatever it takes to solve complex problems and build scalable processes
• Proven ability to quickly learn new things
• Comfort working in a high-growth, constantly changing environment
• Experience supporting global Engineering teams
• Track record of handling confidential information with the utmost sensitivity
• Proven success in project coordination and reporting
• Ability to shift priorities quickly and act proactively, while maintaining organization and control
• Ability to work collaboratively and efficiently with stakeholders throughout the organization
• Concise written and verbal communication
• Ability to work independently and deliver results with little supervision
• Detail and results-oriented; driven and self-motivated with strong initiative
• Excellent organization and time management skills; ability to prioritize tasks across multiple projects
• Problem solver, analytical and organized thinker
• Proven track record of effectively interacting with senior stakeholders on cross-functional projects
• Operational experience in a previous roles
• Structured about how to prioritize work and time

Personal Attributes:
• Highly proactive and self-motivated
• Strong attention to detail and organizational skills
• Ability to build and maintain effective working relationships
• High level of integrity and professionalism