waiter/waitress

Education: No degree, certificate or diploma
Experience: 7 months to less than 1 year

Work setting

Restaurant
Urban area
Hotel, motel, resort

Tasks

Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Serve food and beverages
Take orders and relay to kitchen and bar staff
Provide customer service
Computer and technology knowledge
Electronic cash register
Point of sale system

Transportation/travel information

Own transportation
Public transportation is available

Work conditions and physical capabilities

Bending, crouching, kneeling
Fast-paced environment
Physically demanding
Standing for extended periods
Work under pressure
Weight handling
Up to 13.5 kg (30 lbs)

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Initiative
Organized
Reliability
Team player

Health benefits

Health care plan
Financial benefits
Gratuities

Other benefits

Other benefits
Work Term: Permanent
Work Language: Bilingual
Hours: 20 to 40 hours per week