waiter/waitress - food and beverage services

Full job description
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week
Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Work site environment
Noisy
Work setting
Restaurant
Urban area
Tasks
Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Order and maintain inventory of wines and wine glassware
Serve food and beverages
Supervise other servers and bussing staff
Take orders and relay to kitchen and bar staff
Train staff
Assist clients/guests with special needs
Provide customer service
Supervision
1 to 2 people
Computer and technology knowledge
Point of sale system
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Bending, crouching, kneeling
Fast-paced environment
Handling heavy loads
Physically demanding
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Initiative
Organized
Reliability
Team player
Employment terms options
Evening
Shift
Flexible hours
Morning
On call
Day
Weekend
Financial benefits
Gratuities