Ward Clerk

Full job description
Requisition No: 4676
Executive Division: Operations
Division: Health Support Services
Program: Soft Services
Department: Ward Clerks - FT
Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
Job Function: Administration & Leadership
Project:
Ward Clerk

Location: Multiple Western Health sites
Employment Type: Part-Time and Casual
Salary: Administrative Grade 1 classification

About the role

We are seeking applicants with excellent communication and customer service skills who enjoy working as part of a team to join the Clerical Workforce team at Western Health.


We have both permanent and casual positions currently available.


Key responsibilities:

Clerical staff cover all inpatient wards and day procedure centres across Footscray, Sunshine, Williamstown, Bacchus Marsh, Melton and Sunbury campuses.

Responsibilities vary by ward or work area but include managing reception, clerical and data entry duties relating to the patient journey, communicating with teams across the organisation, facilitating patient movements, and the maintenance of patient medical records.


Our shift times vary but largely grouped into AM shifts (approx. 07:30-16:00), PM shifts (from 16:00-21:30), and in select areas there is also Night Duty (23:00-07:00).

Applicants willing and able to work afternoon (PM) shifts and night duty are encouraged to apply.


About you:

To be successful, applicants will have the following skills and experience:

Excellent communication, customer service and computer skills
Enjoy working both autonomously as well as part of a team
Demonstrated ability to multi-task and prioritise duties, work under pressure, and ability to adapt and be flexible to change
Knowledge of and experience in health care is desirable

Position Description


About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.