Warehouse Operations Manager

Job highlights
Identified by Google from the original job post
Qualifications
Excellent communication skills
Must be eligible to work in the United States and pass a background screening
Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned
Sitting – 30%, Walking/Standing – 70%
Required to stoop, bend, stretch, twist, and reach
Regularly lift up to 25 lbs
Must be able to talk or hear
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Organize, multitask, and problem-solve
Benefits
Medical, dental, and vision insurance for employees and their dependents
Company-paid life insurance and short-term disability
Long-term disability insurance, pet insurance, and legal assistance are available
Health savings account (HSA) and flexible spending account (FSA) available
3 weeks of annual paid time off with accruals beginning on Day 1
Paid sick time
Paid holidays – including your birthday
Travel discounts for employees and their friends and family
Responsibilities
This position will typically work a Friday - Tuesday schedule (off on Wednesday and Thursday) with flexibility as needed
Ensure in-house cleans are assigned and completed by check-in time
Monitor packing production and laundry truck logistics
Manage the cleanliness and organization of the warehouse
Perform bag audits to ensure consistent goals are met
Build linen/change tickets in Track
Monitor and analyze the performance of independent contractor cleaners and vendors to ensure terms and conditions, as well as quality of work, are met
Perform weekly audits of clean inspections
Resolve escalated guest and property owner situations
Maintain loose linen and amenity levels
Communicate with the Director of Warehouse Operations to establish forecasts and goals for Warehouse Operations Manager, Drivers, Packers, and Guest Experience Technicians
Meet with housekeeping vendors to review monthly statistics and goals
Communicate with the Director of Warehouse Operations on third-party laundry, linen vendors, and amenity vendors regarding production and costs
Provide ongoing training and support to Warehouse Operations Managers, Drivers, Packers, and Guest Experience Technicians
Approve timesheets, mileage, and PTO
Monitor Track on clean types, costs, payouts, and profit
Inspect units as needed for low survey scores and consistency with company expectations
Serve as emergency call point-of-contact
Onboard and evaluate cleaning vendors
Job description
Description

Are you experienced in managing warehouse operations and passionate about delivering exceptional service? VTrips, a leader in vacation rentals, invites you to join our Distinctive Beach Rentals team as a Warehouse Operations Manager. We are seeking a dedicated and detail-oriented professional to oversee our warehouse locations, ensuring the highest level of service for our guests and property owners.

This position will typically work a Friday - Tuesday schedule (off on Wednesday and Thursday) with flexibility as needed.

Key Responsibilities

Daily Responsibilities:
• Ensure in-house cleans are assigned and completed by check-in time.
• Monitor packing production and laundry truck logistics.
• Manage the cleanliness and organization of the warehouse.
• Perform bag audits to ensure consistent goals are met.
• Build linen/change tickets in Track.

Weekly Responsibilities
• Monitor and analyze the performance of independent contractor cleaners and vendors to ensure terms and conditions, as well as quality of work, are met.
• Perform weekly audits of clean inspections.
• Resolve escalated guest and property owner situations.
• Maintain loose linen and amenity levels.
• Communicate with the Director of Warehouse Operations to establish forecasts and goals for Warehouse Operations Manager, Drivers, Packers, and Guest Experience Technicians.

Monthly Responsibilities
• Meet with housekeeping vendors to review monthly statistics and goals.
• Communicate with the Director of Warehouse Operations on third-party laundry, linen vendors, and amenity vendors regarding production and costs.
• Provide ongoing training and support to Warehouse Operations Managers, Drivers, Packers, and Guest Experience Technicians.
• Approve timesheets, mileage, and PTO.
• Monitor Track on clean types, costs, payouts, and profit.
• Inspect units as needed for low survey scores and consistency with company expectations.
• Serve as emergency call point-of-contact.
• Onboard and evaluate cleaning vendors.

Benefits Include
• Medical, dental, and vision insurance for employees and their dependents
• Company-paid life insurance and short-term disability
• Long-term disability insurance, pet insurance, and legal assistance are available
• Health savings account (HSA) and flexible spending account (FSA) available
• 3 weeks of annual paid time off with accruals beginning on Day 1
• Paid sick time
• Paid holidays – including your birthday
• Travel discounts for employees and their friends and family

Other Duties

Please note this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company.

AAP/EEO Statement

VTrips is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, ****** orientation, or any other characteristic protected by law in the recruitment, selection, placement, training, compensation, and promotion of our employees.

Apply now and become a vital part of VTrips, where your career is more than just a job - it's an adventure!

Requirements

Qualifications:
• Excellent communication skills.
• Must be eligible to work in the United States and pass a background screening.
• Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.

Physical/Mental/Environmental Demands
• Sitting – 30%, Walking/Standing – 70%. Required to stoop, bend, stretch, twist, and reach. Regularly lift up to 25 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Organize, multitask, and problem-solve.