We're looking for Transitions Caseworkers!

Job Type: Full-Time (3 days on and 3 days off, 7am-7pm OR 7pm-7am) - Term for 12 Months

Pay: $24.+5 per hour plus $2 overnight premium


About the Role


As a Transitions Caseworker, you will play a key front-line role in supporting clients as they navigate pathways out of homelessness and into housing stability. Using a Housing First and Recovery-Oriented approach, you will work alongside individuals to identify barriers and build on personal strengths to promote long-term, sustainable recovery and independent living.


Working as part of our Housing Transitions Team, you’ll support clients through all stages of the housing process—from intake and move-in to long-term case planning and community integration. Some of your responsibilities would include:


Proactively engaging with clients to understand their current needs, barriers, and strengths
Supporting clients through personalized case management, goal-setting, and progress tracking
Assist with securing housing—scheduling viewings, lease signings, move-ins, and more
Help clients overcome practical barriers such as ID, bank accounts, rent payment, and furniture
Provide one-on-one support for life skills, recovery planning, and goal development
Collaborate with housing partners and community resources to support client success
Provide transportation to appointments, meetings, and housing-related activities using an agency vehicle
Ensure accurate documentation including case notes, stats, and housing-related forms
Conduct regular check-ins and maintain professional rapport with clients
Support transitional housing clients with move-ins, inspections, room cleaning, and guest management
Actively participate in team meetings, program evaluations, and community engagement
Follow all agency policies, regulatory standards (MSDS, OH&S, WHMIS), and Accreditation requirements
Be a positive ambassador for Alpha House and its values

About You


We are looking for a compassionate, motivated individual with strong case management skills and a deep understanding of housing systems, recovery models, and support for vulnerable populations. The ideal candidate would have the following:


A minimum two-year diploma in a social science discipline, or currently enrolled
2+ years of housing case work experience, ideally with vulnerable populations
1+ year of experience in addictions or mental health support
Solid knowledge of Calgary’s housing, shelter, and social services systems
Skills in harm reduction, trauma-informed care, crisis management, and recovery-oriented systems of care
Strong written and verbal communication and interpersonal skills
Ability to work both independently and collaboratively in a fast-paced environment
High ethical standards and respect for client confidentiality and dignity
Comfort with documentation, MS Office, and case management software

Position Requirements


Proof of being fully vaccinated against COVID
Class 5 (Non GDL) driver license and comfortable driving agency vehicle
Physically able to assist clients from prone/sitting positions and lift items up to 35 lbs
Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position
Able to complete FOIP & “It’s your Move” training, or equivalent Patient Lift training

About Alpha House:


Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.


Benefits of working at Alpha House


Meaningful work supporting vulnerable populations
Medical Benefits after six months of continuous work
Personal Development and training opportunities

If this role sounds like something you are interested in, we urge you to apply!