Wellness Coordinator / Receptionist

Full job description
Wellness Coordinator / Receptionist
Location: Toronto, ON
Employment Type: Full-Time
Start Date: July 10, 2025

Be the Face of Elite Wellness at Ace Sports Clinic – Toronto

Ace Sports Clinic – Toronto is a premier multidisciplinary health and wellness clinic, trusted by professionals, athletes, and wellness-minded individuals alike. Located in the heart of Midtown, we deliver personalized, world-class care through an integrated team of Ace Certified Practitioners in physiotherapy, osteopathy, massage therapy, and kinesiology.

We’re looking for a polished and proactive Wellness Coordinator / Receptionist to be the first point of contact for our valued, loyal clients. If you're passionate about health, thrive in a dynamic environment, and take pride in delivering exceptional client service, this role is for you.

What You’ll Do:

Greet and support clients in a warm, professional, and timely manner
Manage appointment bookings, confirmations, and practitioner schedules using our clinic software
Process payments and manage billing and insurance inquiries
Maintain a clean, calm, and welcoming reception space
Handle incoming calls and emails with efficiency and care
Collaborate with our clinical team to ensure a seamless client experience
Uphold Ace Sports Clinic’s values of integrity, client focus, and excellence in care
What You Bring:

Minimum 2 years of client service or administrative experience (healthcare or wellness setting preferred)
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfort with technology, including scheduling systems and electronic records
A genuine passion for wellness and an interest in holistic health
Reliable, detail-oriented, and solutions-focused attitude
Experience working with Mindbody and Jane software (preferred)
Why Join Ace Sports Clinic – Toronto?

Join a respected clinic with a loyal and growing client base
Work alongside an elite team of wellness professionals in a supportive culture
Enjoy competitive compensation and extended health benefits
Take advantage of staff wellness perks and development opportunities
Be part of a company making a meaningful impact on people’s lives
How to Apply:
Apply via Indeed with your resume and a short cover letter telling us why you’re the right fit for Ace Sports Clinic – Toronto.

Job Type: Full-time

Pay: $38,000.00-$44,000.00 per year

Benefits:

Extended health care
Flexible schedule
On-site gym
Wellness program
Schedule:

Monday to Friday
Weekends as needed
Experience:

Customer service: 2 years (preferred)
Inside sales: 2 years (preferred)
Work Location: In person

Expected start date: 2025-07-10