Wolfram Technology Engineer |Independent Contractor|

Job details
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Salary
₹10,25,000 - ₹16,70,000 a year
Job type
Full-time
Benefits
Pulled from the full job description
Flexible schedule
Full Job Description
Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, is seeking a highly motivated and skilled Technology Engineer to be a part of its Wolfram Technology Group department. A successful candidate would be a part of the Wolfram Technology Group team and provide application support to Wolfram clients by phone and email, communicate customer feedback to other departments within the company and champion improvements to already exceptional products. The Wolfram Technology Engineer also trains clients on the functionality of Wolfram products, explains the benefits of using Wolfram products to potential clients and develops creative solutions to address individual client needs with the aid of Wolfram products. Additional duties may be assigned at the discretion of management. The candidate will be trained and is expected to grow into the role of applications developer.

The Company:

Wolfram is a multi-national company headquartered in the United States. By joining Wolfram, you will gain unique experience working with high quality global teams from the best universities around the world. Our company provides diverse projects and opportunities for career growth.

Responsibilities:

Delivering service and support to clients via email, phone or remote connection
Diagnosing and resolving customer software and programming issues
Researching required information using available resources
Following standard processes and procedures
Identifying and escalating priority issues per client specifications
Creating and updating internal and customer-facing knowledgebase content as needed
Reviewing and improving existing training materials
Designing, creating and preparing custom training materials on specialized topics
Delivering training to individuals or groups of customers and employees remotely or in person
Writing, analyzing, reviewing and rewriting standard Wolfram Language programs and build models using Wolfram System Modeler following provided specifications
Performing revision, repair or expansion of existing programs/models to increase operating efficiency or adapt to new requirements
Documenting program/model design, usage instructions and work progress
Testing and correcting programs/models
Developing expertise in and expanding understanding of existing and forthcoming Wolfram technologies
Qualifications:

Bachelor’s degree in a technical or scientific field
Excellent problem-solving skills
Programming experience in one or several programming languages
Research experience/teaching experience
Open-minded to explore new fields
Desire and drive to learn and self-educate
Self-motivated and self-disciplined
Excellent written and oral communication skills in English
Able to articulate ideas and instructions
Desire to work with clients on a daily basis
Interested in growing into a Wolfram technology consultant and applications developer
Preferred qualifications:

Master’s or PhD degree in a technical or scientific field
Data science, statistics and/or machine learning experience
Web development experience
Graphical user interface design experience
Applied mathematics expertise
Mathematical finance or economics expertise
Wolfram Language programming skills
Modelica experience or system modeling skills
Parallel programming experience
Fluency in several scheduled languages
Location: Bhubaneswar, India

Wolfram is an equal opportunity employer and values diversity at its company. Women, candidates from scheduled castes and scheduled tribes, members of the LGBTQ community, individuals with disabilities and veterans are strongly encouraged to apply.

Job Type: Full-time

Pay: ₹1,025,000.00 - ₹1,670,000.00 per year

Benefits:

Flexible schedule
Work Location: In person