Work From Home Engagement Director

Job description
Welcome to L.A. Head Hunter! We're a worldwide consulting firm specializing in tailor-made Human Capital solutions. Our mission? To partner strategically with HR and business units, supporting organizations in achieving their goals and boosting competitiveness. Join us on this exciting journey!



About the role:



As our Engagement Director, you'll be at the helm of managing client relationships, ensuring delivery excellence, and driving business growth through strategic farming. This cross-functional role is crucial in collaborating with Account Management, Delivery, Tech Solutions, and Professional Services teams to enhance client engagements and contribute to continuous improvement.



In this role, you will:



- As an Engagement Director, you'll serve as the primary point of contact for select clients, managing relationships end-to-end, ensuring their needs are met, and providing timely, meaningful feedback to the account team.

- Your strategic thinking will ***** as you participate in account planning discussions with Account and Delivery Directors to align on goals and strategies, ensuring successful project delivery.

- Your business development skills will be crucial as you identify new opportunities onsite at client offices and contribute to business growth through farming strategies.

- Your expertise will be leveraged as you implement continuous improvement practices and risk mitigation strategies to enhance client satisfaction and project outcomes.



What you bring to the table:



- 8+ years of sales/commercial experience, with a minimum of 3 years working with US-based clients in the IT/nearshoring industry.

- Highly energetic personality with excellent client and social skills that foster strong, trust-based relationships.

- Based in NYC or the San Francisco Bay Area, with the ability to be onsite at client offices as needed.

- Native/bilingual English level.



Perks:

Remote Work: Enjoy the freedom of full remote work and setting your own schedule.

Financial and Practical Perks: Get excellent compensation in your preferred currency, plus a complete home office setup.

Time Off: Take advantage of generous paid leave policies, including parental leave, vacation, and holidays.

Cultural and Professional Growth: Join a diverse and innovative environment that fosters personal and professional development.

Collaboration and Development: Engage with top-tier professionals worldwide and grow your skills in our supportive atmosphere.



Join us at L.A. Head Hunter and let's support organizations to achieve their goals. Ready to make an impact? Apply now!