Workforce Planner

Join Our Team as a Workforce Planner & Drive Operational Excellence!
At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!


The Role:
Do you have a flair for optimising workforce performance and driving efficiency costs? LagardèreAWPL, a global travel retail operator, is on the hunt for a talented Workforce Planner to spearhead productivity and cost management initiatives from our Sydney office.


As a key member of our team, you'll be the mastermind behind:

✅ Cost Control Champion: Overseeing workforce costs, pinpointing areas for improvement, and ensuring budget alignment
✅ Strategic Insights Guru: Providing data-driven recommendations to inform business decisions and drive growth
✅ Productivity Innovator: Developing and implementing labour modelling and productivity solutions to maximise efficiency
✅ Workforce Analytics Expert: Monitoring key metrics, forecasting staffing needs, and optimising resource allocation


What You'll Do:

✅ Act as the go-to expert for workforce cost impacts across the organisation
✅ Analyse and report on workforce metrics, including attrition, headcount, capacity, and labour costs
✅Collaborate with department leaders to understand staffing requirements and provide strategic planning support
✅Create and manage shift plans, schedules, and resource allocation tools
✅Develop and maintain budget forecasts related to staffing and labour costs


What You'll Bring:

A bachelor's degree in operations management, Business Administration, or a related field
Proven experience in labour cost analysis, workforce planning, or operations management
Strong analytical and problem-solving skills with proficiency in data analysis tools
Excellent communication and interpersonal abilities to collaborate effectively with cross-functional teams
Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail



Perks & Benefits:
️ Hybrid Working - Enjoy the flexibility of 2 days working from home and 3 days in the office each week.
️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
‍‍ Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it


We Value Diversity & Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.


Ready to Make Your Mark? APPLY NOW and join our team and help drive operational excellence in the travel retail industry!