15h Left: Assistant Manager- Telesales

About Policybazaar.com –
Mission: Make India’s billion-plus households financially safe and secure
Values: Fairness to all our stakeholders
Vision: A healthy and well-protected India
PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, InfoEdge (Naukri.com), Temasek, Tiger Global Management, True North, Premji Invest. The portal started in 2008 with a purpose to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure life insurance, health insurance, and such products which were barely bought earlier.
From receiving traffic of 180,000 visitors in 2008, PolicyBazaar.com has come a long way and today hosts over 100 million visitors yearly, and records 10 transactions on its platform every minute. The company collected Rs 3,500 cr of insurance premium in FY1+, and is on track to double this figure in FY20. PolicyBazaar.com accounts for nearly 25% of India’s life cover, and over 7% of India’s retail health business. It accounts for roughly half of all internet based insurance purchase in the country..
Group Companies – Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin

Visit policybazaar.com to know more about us.

Job Role
Responsible for managing the operations seamlessly and timely SLA delivery along with
maintaining high levels of employee and customer satisfaction
Insurance Sales (Health/Motor/Life)
Establish & Manage Relationships / Engagement with the Clients.
Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
Managing day to day Sales targets (B2C Sales)
To monitor and document the work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to
ensure operational cohesion & effective foundation for future growth
Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
Ensure that all audit-related issues are brought to a close
Identify and drive continuous improvements and initiatives in process
Coach & mentor Team lead so that they are able to manage their teams better
To ensure that all internal customer queries are followed up on a timely basis
Collaborate with internal teams.
To be the Key contact for all problems and queries with specific business assigned.
Take on special projects as per business need
Action-Oriented, Integrity and Trust, Perseverance
Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
Managing & measuring work
Ability to handle sales pressure
Excellent verbal and written communications skills
Strong external and management reporting skills

ISMS Responsibilities
Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and
serve users authorized by Function Heads;
Provide technical consulting assistance to Function Heads so that information systems can be built
and run to best meet business objective;
Ensure the safeguarding of information in their possession;
Accepts responsibilities for the operation and protection of information assets; and
Perform the work as delegated by the by the Function Head

Desired Skills and Experience
Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets
Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring
Insurance (Health/Motor/Life) Sales
Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
Ability to communicate and resolve issues that affect Performance Criteria
Ability to lead employees on their team to performance of the Performance Criteria
Demonstrated language fluency in English
Candidates should have 3+yrs of experience and should have 20-50 team size.
Proficient in Malayalam language

What do we offer?
Endless growth opportunities
GMC- Group medical coverage
Gratuity is paid as per applicable law which is over and above total offered CTC

Our Recent Awards
Over the years, Policybazaar.com has won over 50 awards for its innovative business model, marketing efforts and customer centricity at various forums.

We Are An Equal Opportunity Employer
At Policybazaar.com, you will be immersed in an exceptional work environment. You will be surrounded by colleagues who are committed to helping each other grow. If you’re looking to make an impact, Policybazaar's the place for you.