Abandoned Basket Process Specialist |Shopify|

We are In Phase International Ltd, managing a network of 10 eCommerce Shopify sites across the UK and Germany. We are looking for a Shopify expert to develop and implement a one-off abandoned basket recovery process, with the potential for ongoing work based on monthly reviews.

Key Responsibilities:

Design and implement an abandoned basket recovery strategy across 10 Shopify sites, including setting up automated emails and personalised reminders.

Optimise the abandoned basket process using the latest tools and integrations available for Shopify, focusing on maximising cart recovery and sales conversions.

Collaborate with in-house SEO and marketing teams to ensure alignment with broader conversion rate optimisation (CRO) strategies.

Track and report key performance metrics (e.g., open rate, click-through rate, and recovery rate) to measure success and identify areas for improvement.

Test and improve the process continually, with a focus on boosting conversion rates.

What We’re Looking For:

Expertise in Shopify Abandoned Cart Recovery: Proven experience in setting up and optimising abandoned cart workflows using Shopify and relevant third-party apps.

Email Marketing Skills: Ability to create compelling and effective email campaigns that lead to high cart recovery rates.

Analytical Mindset: Experience in tracking, analysing, and reporting on recovery metrics to ensure process efficiency.

CRO & Personalisation Tools: Familiarity with tools to personalise and enhance the customer journey, such as SMS recovery or push notifications.

Multi-Site Management Experience: Ability to implement solutions across multiple Shopify stores effectively.

This is a one-off project with the potential for an ongoing contract based on a monthly performance review.

If you're experienced in optimising abandoned basket processes and are interested in a dynamic multi-site eCommerce role, we’d love to hear from you!