Accounts Receivable - Officer

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the role
We are looking for an Accounts Receivable Officer to join our fantastic office in Hamilton. This role will be offered on a full-time permanent basis, with hybrid work arrangements available. You can enjoy working within a growing team that values longevity & genuinely cares for its people.
The Accounts Receivable Officer is responsible for resident billing, reimbursement, maintenance and communicating with residents, families and their appointed representatives whilst providing quality customer service.

Key Accountabilities
Process billing of residents weekly in JDE
Process Direct Debits weekly/monthly for resident site fees
Generate & process monthly & quarterly utility charges for relevant parks
Receipting of payments and completing bank reconciliations across multiple accounts and systems
Send monthly account statements
Liaise with our Property team to ensure all new & vacating residents are correctly charged and billed within a timely manner
External liaison with auditors, third party paying bodies (e.g. Centrelink), residents and family members
Support management through analysis and special projects as assigned
Provide relevant training to Holiday Parks regarding end of day processes, if required. Some travel may be required
Debt collection & issuing of Reminder notices for arrears

About You
Knowledge of JDE financial systems preferred
Accounts Receivable experience with strong background in billing processing highly regarded
Sound understanding of accounting concepts and principles in high-volume sector
Focused on finding solutions
Works well in a team environment, participates and engages in team meetings & events
Positive mindset & approach with a strong customer service focus
High attention to detail
Ability to work autonomously with minimal supervision
Excellent communication skills as you will be required to liaise with staff at Holiday parks and Lifestyle Villages on a regular basis

Culture and Benefits
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
 
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