Administrative Assistant

Job description
Job Summary

The Administrative Assistant will play an important role in the day-to-day work of the Cyted UK Ltd laboratory, reporting to the Laboratory Service Coordinator and the Laboratory Manager. The role holder will help to book-in patient cases on the Laboratory Information Management System (LIMS) and LabKit. They will be expected to enter confidential patient data and work on pathological reports and therefore must be accurate and show attention to detail. The role holder will reply to emails and liaise with clinical staff to ensure optimal service delivery. They will also assist the team with any administrative work required to facilitate the smooth running of the laboratory. This role holder must be customer-service focused and a team player.

Working Pattern and Location

The role is a full-time position with a standard 37.5 hour working week. The role holder may be required to work flexibly.

The Administrative Assistant will be based at the Cyted’s Laboratory 2 Falcon Road, Hinchingbrooke Business Park, Huntingdon, Cambridgeshire, United Kingdom, PE2+ 6FG.

What You Will Be Doing
• Booking in patient cases on the LIMS and LabKit
• Administrative support to the laboratory team as a whole
• Customer service duties including emails and phone calls
• Drafting SOPs, managing spreadsheets, and organising data
• Coordinating with clinical staff and various departments
• Filing, scanning, photocopying and retrieving documentation
• Keeping administrative areas of the laboratory neat and tidy
• Contributing to the culture of our inclusive and enthusiastic team

How We Work
• Our team works in an agile working environment, where everyone’s ideas and opinions are valued. Have a better way of carrying out a process, we want to hear from you!
• We value user engagement
• We are committed to quality with a strong testing culture
• We work across both our sites to collaborate with all teams

Person Specification

Qualifications And Background
• GCSE (grade C and above) in Maths and English (or equivalent)
• GCSE (grade C and above) in a science subject (or equivalent)

Experience:
• Customer Service (Desirable)
• Handling telephone enquiries (Desirable)
• Good working knowledge of Microsoft Office products such as word, Excel, Power Point and Outlook (Essential)
• Data Processing (Essential)

Knowledge, skills and abilities:
• Excellent communication skills
• Excellent attention to detail
• Ability to organise and prioritise own workload
• Self-motivated and able to work autonomously and problem solve in an ever-changing work environment
• Computer literate, including word processing and spreadsheets
• Ability to handle confidential information (eg patient data) with complete discretion

Benefits
• 25 days holiday per holiday year, plus public holidays
• Pension scheme
• Personal development budget
• Health, dental, hearing and eye insurance
• Life insurance and critical illness cover
• Perks at work scheme
• Cycle to work scheme
• Free refreshments
• A knowledgeable, high-achieving, experienced and fun team
• The chance to be part of a growing start-up, the next leader in building integrated diagnostics by combining molecular biomarkers with digital solutions

About Us

Cyted is on a mission to build a world where disease is prevented rather than treated. We focus on providing innovative diagnostic technologies to drive the earlier detection of disease in the gastrointestinal tract, first focused on oesophageal cancer (and its precursor Barrett’s oesophagus) with a non-endoscopic, minimally-invasive test.

Headquartered in Cambridge UK, we lead the way in groundbreaking diagnostic technology, enhancing patient care for those at risk of early and advanced disease. We are on the lookout for talented individuals eager to make a meaningful impact. We strongly encourage applications from underrepresented groups and those with unconventional educational or career backgrounds.

Our core product is the minimally invasive EndoSign test. The test is a combination of a simple device coupled with laboratory biomarkers to detect oesophageal cancer and its precursor Barrett’s oesophagus. Click here to find out more.

We offer a dynamic work environment for career growth and skill diversification. Alongside your core role you can gain experience on projects throughout the company, and contribute your opinions and ideas. Our commitment to inclusion and diversity drives us to embrace varied perspectives, promoting diagnostic excellence, user-friendly software, and superior patient outcomes.

We interview on a rolling basis, starting with a brief call to discuss what we’re doing and whether it resonated with you.