Administrative Assistant

Job description
An exciting opportunity has arisen in Malton Hospital Outpatients/Medical Records Department for a Band 3 Administrative Assistant.

This post is centered on the Outpatients activity within the department, managing room bookings, uploading referrals, booking appointments, dealing with clinic cancellations and preparing Medical Records for clinics . This post is essential to the effective running of the department.

You will need excellent communication and organizational skills and be willing to learn and develop new skills. You will need to be able to demonstrate the ability to work independently and be willing to be adaptable and flexible to meet the needs of this very busy department.

We are looking for a colleague who is positive, approachable, friendly, and able to work as part of a team, but also shows initiative and has a flexible and patient centred approach.
• Knowledge/awareness of confidential information and record keeping.
• Providing administrative support for the team.
• Dealing with enquiries from other healthcare professionals and patients via email / phone / in person.
• General administration to support the smooth running of the service.
• To use the Trust's CPD (Core Patient Database) system and other data bases for which full training will be provided.

Our benefits

We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family, and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages

For further details / informal visits contact: Name: Gemma Carrott Job title: Outpatients Services Manager Email address: g.carrott@nhs.net Telephone number: 01723 236187

Michaela Quinn Deputy Outpatients Services Manager 01262 423250