Administrative Assistant

Job description
Are you a friendly, organised individual with excellent customer service skills? Here at The Mortgage Home, we are looking for an Administrative Assistant to join our small, family-owned company in Skipton.

Administrative Assistant

Skipton, North Yorkshire, BD23 1PE
• Full time, permanent with flexible working
• £11.44 per hour

Please Note: Applicants must be authorised to work in the UK

The Mortgage Home is a reputable firm of mortgage, protection, and general insurance advisers based in Skipton, North Yorkshire. We provide whole-of-market advice to individuals and companies across the UK, specializing in the buy-to-let sector.

Our practice is dedicated to understanding our clients’ needs, wants, and long-term goals to deliver tailored advice and solutions. With a strong focus on client relationships, we pride ourselves on our deep industry knowledge and our ability to navigate the complexities of the market.

The Role

As an Administrative Assistant, you’ll play a key role in supporting our team and ensuring smooth day-to-day operations.

Key Responsibilities:
• Provide general administrative support to the team
• Manage phone calls and respond to customer inquiries
• Schedule appointments and manage calendars
• Prepare and organize documents, reports, and correspondence
• Assist with customer service tasks, including answering queries and providing information
• Maintain and update client records in our database
• Support the team with ad-hoc tasks as required
• Liaising with with Mortgage lenders/estate agents/solicitors to progress applications
• Supporting Advisers with processing of applications

Benefits:

We believe in creating a supportive and rewarding work environment. As part of our team, we offer:
• Flexible working, with occasional work-from-home days
• Opportunity to gain industry qualifications with one hour of dedicated training time per week
• A close-knit, friendly team atmosphere
• Support and mentoring from experienced professionals
• Potential for career progression within the company

The Ideal Candidate:

We’re looking for an individual who enjoys working as part of a team. If you have strong customer service skills and a positive attitude, we’d love to hear from you!
• Strong communication and interpersonal skills
• Excellent organisational abilities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritise workload
• Previous experience in a similar role is a plus
• A proactive, can-do attitude
• Willingness to learn and grow within the company

Ready to join a company where your contributions are valued? Apply today and become a part of The Mortgage Home team!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Administrative Coordinator, Office Assistant, Customer Service Assistant, Customer Service Assistant, Administrative Coordinator, Receptionist, Clerical Assistant, Office Administrator, Data Entry Clerk, Front Desk Administrator, Personal Assistant, Executive Assistant